Privacy Policy 

Friends, Inc. Privacy Policy Your privacy is very important to us, and we carefully protect the information you manage through Friends, Inc. This privacy policy explains what information we collect, how we use it, and the measures we take to protect it. If, after reviewing this policy, you have additional questions, please contact the Friends, Inc. team. What information we collect and how we use it In order to volunteer with Friends Inc. , we ask you to provide your name, title, and email address, and address. We collect this information and store in the Volgistics database, our volunteer management system, when you initially sign-up as a Friends, Inc. volunteer. We use this information as the basis for identifying you as the owner of the data you track in the system. We may use your email address, or the email address of others you identify to communicate with you about the status of your volunteer position. We do not sell, rent, or otherwise provide information about you for any reason. This includes personal information such as your name, address, or email address. Who can access your information Only Friends, Inc. system administrators or whoever you give access to 'Setup' your Volgistics account can view or change your organization You view or change your organization information under 'Account management' in the Setup area. About the information you store in your Friends, Inc. database Your database includes all of the volunteer, coordinator, and assignment information you enter in your account, as well as all records related to those, including service records, history records, and contact records. The information you store in your database belongs solely to you, and Friends, Inc. carefully safeguards the privacy and security of this data. Friends, Inc. never discloses the content of your database to anyone. Friends, Inc. uses procedural and technical safeguards to protect your database against loss or theft as well as unauthorized access, including encryption, firewalls, and Secure Socket Layers. All data is stored in a secure data center. Friends, Inc. uses many different security techniques to protect your data from unauthorized access by users internal and external, however it must be recognized that "perfect security" does not exist on the internet. Who can access the information you store in the Friends, Inc. database Access to the information you store in your database is carefully controlled through a three part credentialing system. This includes an account number, login name, and password. People you allow to access the system by giving them credentials are known as 'system operators.' Only people you authorize as system operators have online access to your database. Changes to this policy We may amend this Privacy Policy from time to time by posting a notification of amended terms on the Welcome screen you view when you access your account. All amended terms will automatically become effective ten (10) days after they are posted on the Site. By using the Software or the Services after such revised terms are posted, you agree to be bound by any such amended provisions. Therefore, you agree to periodically visit the Site to examine the then-current Agreement.

Text Messaging (SMS) Terms of Use

Friends Inc. sends text messages in the following manner - providing schedule reminders for volunteers, new volunteer application alerts, and custom text messages from system operators to volunteers. In order to receive text messaging you must opt-in by using our volunteer portal, which is located on our web page at VOLUNTEER PORTAL to set your preferences. A text message will be sent to you asking you to confirm by replying "YES". Once we receive that message back we know your phone number is valid, and we will send one final welcoming message. For help or information at any time:

• Visit https://friendsinc.net/contact/

• Email friends@friendsinc.net

To discontinue receiving messages (opt-out), sign in and go to the opt-in / opt-out page in your volunteer portal (preferred) or send "STOP" to 28344 at any time. We will reply with a one-time optout confirmation message, then no longer receive messages from us. To resume messages, text "RESUME". Standard message and data rates may apply. Customers will be allowed to opt out of this program at any time. Message frequency is based on account settings. Messages may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered. By participating in the Friends, Inc. Volunteer Alerts program, you are agreeing to the terms and conditions presented here.